Privacy Policy
Last Updated on 29 July, 2025
1. Introduction
This Privacy Policy explains how Socially Flipped Media Pvt. Ltd. (“Company”, “we”, “us”, or “our”) collects, uses, protects, and discloses your personal and financial information when you visit our website, make purchases, or use our services.
2. Information We Collect
A. Personal Information
- Full Name
- Email Address
- Phone Number
- Billing and Shipping Address
B. Financial & Transactional Data
- Cardholder name
- Transaction ID and status
- Partial card details (processed by payment gateway)
Note: We do not store full card numbers or CVV. Payments are handled securely through trusted providers like Razorpay.
C. Service & Purchase Data
- Order history and project milestones
- Uploaded/distributed files for service fulfillment
- Service usage logs and support history
D. Automatically Collected Data
- IP address
- Device/browser type
- Pages visited and interaction history
- Location data (upon permission)
3. How We Use Your Information
- To fulfill and manage services or product delivery
- To securely process payments and invoices
- To communicate service updates or confirmations
- For internal analytics and user experience improvement
- To comply with legal or accounting obligations
4. Payment Security & Financial Data Use
- Payments are processed using secure third-party gateways (Razorpay, etc.)
- We do not store sensitive payment credentials on our servers
- Transaction details are retained only for financial, legal, or customer service purposes
5. Data Protection Practices
- Personal data is encrypted in transit and access is restricted internally
- Payment sessions are protected using strong SSL encryption
- We regularly monitor systems for security compliance
Although we implement best practices, no system is 100% secure. By using the service, you accept this risk.
6. Third-Party Access
We may share limited data with:
- Payment processors like Razorpay
- Cloud-based tools for email or analytics
- Government or legal authorities, when legally required
We do not sell or exploit your data for marketing without your prior consent.
7. Data Retention
We retain your personal and transactional data only as long as necessary to:
- Deliver products and services
- Meet accounting, auditing, or legal requirements
- Support customer service or dispute resolution
8. Your Privacy Rights
Depending on your jurisdiction, you may:
- Access or request a copy of your personal data
- Ask for changes or deletion of your records
- Withdraw consent for optional communications
To request any of the above, write to: privacy@sociallyflipped.com
9. Children’s Privacy
We do not knowingly collect personal information from individuals under 18 years old. If you believe your child’s data is stored with us, please contact us to remove it.
10. Changes to this Privacy Policy
We may update this policy periodically. Any changes will be posted with a new “Last Updated” date above. For major updates, we will notify users via email or platform message.
11. Contact Us
If you have any questions about this Privacy Policy, contact us at: